p. 651-501-3766
f. 651-501-3763
1163 Helmo Avenue North
Oakdale, MN 55128
St. Paul
p. 651-293-1800
f. 651-291-1337
1542 W 7th St.
St Paul, MN 55102

Education Calendar

Spring Conference for Practice Managers


April 29, 2017

This year, our Spring CE will held at our Oakdale clinic and will be separated into three days. On April 1st, 2017, we will have the Technician Track. On April 8th, 2017, we will have the Veterinarian Track. On April 29th, 2017, we will have the Practice Manager Track. Each track will have four speakers and offer six hours of CE credit, approved by the Minnesota Board of Veterinary  Medicine (and also valid in Wisconsin,) plus a continental breakfast and lunch. In addition, tours of Oakdale’s expansion will be provided!

Attendees are welcome to register for multiple tracks. If you purchase tickets below, you will be purchasing them for the practice manager track.


Practice Manager Track lectures are as follows:

Creative Pricing Techniques by Darren Osborne, Masters of Economics You can raise your fees and stimulate demand for veterinary medicine at the same time. Alongside fee increases, different bundling options like wellness plans and creative pricing strategies will be explored. Find out how separating your dental cleaning from your oral surgery will increase the demand for dentistry.

Inventory Management by Jim Poissant, Director of Business Services at VHA In a large business, inventory management is handled by a crowd of individuals, but in a veterinary hospital it’s usually one or two individuals that have to wear all the hats. We’ll use examples from large inventory management to understand what these hats are and how to make smarter decisions about managing your inventory.

Engaging Your Team: Essential Tips for Keeping Employees Happy by Hannah Woolsey, JD, and Matthew Miron, GBA, Associated Benefits and Risk Counseling Attracting and retaining the right talent is crucial to the success of small businesses. It’s incumbent upon employers to proactively recruit and continuously engage employees or risk poor performance and unnecessary turnover, which can adversely impact your business. We will discuss effective strategies for attracting candidates, hiring the right talent, and keeping employees engaged to achieve maximum performance. Ending with a quick ten minute discussion on the small group insurance market, new ideas to access health care and new types of health plans.

Your Brand: Above and Beyond Marketing by Heidi Brenegan, MBA, CVPM What is a brand, and why is your hospital's brand important? In this lecture, we will review the components of a brand, successful (and unsuccessful) branding campaigns, and the steps involved in branding or re-branding your veterinary practice.

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